Shop Policies & Studio FAQs
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Send a message through the Contact page anytime.
You can also send an email to:
studio@fineandsplendidthings.comPlease allow 1 business day for a reply.
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Yes! Digital gift cards are available for purchase in the online shop and are delivered by email.
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Shipping is currently limited to U.S. addresses only.
We do not ship to P.O. boxes. -
Yes, just choose “Local Pickup” at checkout.
Please wait for email confirmation that your order is ready before picking up.
Pick-up day:
Saturday, 10:00 am - 12:00 pmPlease bring your ID with you.
If you are unavailable during these hours, please email to book a time.
Fine & Splendid Things
274 North Goodman St.
Studio D-301
Rochester, NY 14607 -
All sales are final due to the handmade and vintage nature of our items.
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If an item purchased via the online shop arrived damaged, you must contact Fine & Splendid Things within 3 days of the item's arrival. Send an email with a photo of the damage along with details to:
studio@fineandsplendidthings.com