Shop Policies & Studio FAQs

Send a message through the Contact page anytime.

Please allow 1 business day for a reply.

Yes! Digital gift cards are available for purchase in the online shop and are delivered by email.

Shipping is currently limited to U.S. addresses only.

Yes, just choose “Local Pickup” at checkout.

Please wait for email confirmation that your order is ready before picking up.

Pick-up day:
Saturday, 10:00 am - 12:00 pm

Please bring your ID with you.

If you are unavailable during these hours, please email to book a time.

Fine & Splendid Things
274 North Goodman St.
Studio D-214
Rochester, NY 14607

All sales are final due to the handmade and vintage nature of our items.

Please email the studio within 3 days of delivery and include a photo of the issue.