Shop Policies & Studio FAQs

  • Send a message through the Contact page anytime. Please allow 1 business day for a reply.

  • Yes! Digital gift cards are available for purchase in the online shop and are delivered by email.

  • Shipping is currently limited to U.S. addresses only.

  • Yes, just choose “Local Pickup” at checkout.

    Please wait for email confirmation that your order is ready before picking up.

    Pick-up times:

    • Wednesdays 4:00 - 6:00 PM

    • Saturdays 10:00 AM - 12:00 PM

    Please bring your ID with you.

    If you are unavailable during these hours, please email to book a time.

    Fine & Splendid Things
    274 North Goodman St.
    Studio D-214
    Rochester, NY 14607

  • All sales are final due to the handmade and vintage nature of our items.

  • Please email the studio within 3 days of delivery and include a photo of the issue.